Terms and Conditions

 

How to buy.

If you need to get in touch with me for any reason complete my contact form or telephone 07815 930633.  Please read more information on how to buy art online plus other terms and conditions.

Paintings

Payment for paintings is by secure Paypal invoice which will be sent to you by email. You do not need a Paypal account to do this and you can pay by debit/credit card or paypal balance if you have one. 

Bank transfer is acceptable.

If visiting my studio in Marske by the Sea where you are welcome to view and purchase my art in person. Cash on collection will be acceptable.

Cheques are acceptable. (Please note artwork will not be released until the cheque has cleared.

Pebble pictures

How to buy my pebble pictures – Contact me with your idea/description of what you would like making.

I will then clarify any finer details with you to ensure I capture exactly what you want. A draft photo of how your picture would look will be emailed to you.  When you are happy with the draft I’ll send you a Paypal invoice.

Once payment is received I will put your picture together and send it by Royal Mail, 1st class, signed for service.

Commissions for paintings

If you have your own ideas for a painting but you can’t quite find what you are looking for please contact me to discuss your requirements, interior decor ideas & time scales. Once a price for the commission has been agreed a non refundable deposit of 50% will be required.

14 day money back guarantee

In the event that you are not happy with your purchase a full refund will be given provided the artwork is returned within 14 working days and in perfect condition.   Regrettably the cost of return postage cannot be refunded and the customer must pay the return postal charges. Refunds will be made upon receipt of the artwork. Please note custom made, personalised items can not be refunded. In the event of any item being damaged in transit please contact me immediately with photographic evidence of the damage so I can follow this up with the delivery company.

Delivery

Artwork will be dispatched within 5 working days of receiving payment and will be securely packaged and sent recorded delivery.

Items are generally not posted on a Friday or Saturday. This is to limit the risk of damage if they were held up in a delivery depot over a weekend period.

FREE UK delivery is for orders over £150.00. Return postage is payable by the customer. For international postage prices please enquire via the website contact form and I will check postal charges for you. Any international customs/import charges/taxes are payable by the customer.

Monitors

The colours on monitors vary from one device to another but I aim to get the photographs as close to the real thing as possible. Please read through the item descriptions regarding the colour of the item you are ordering.  Please contact me with any questions

Your personal information

Your privacy and personal information is important to me. This will only be used for billing and contact about your order or delivery. If you would like to be kept informed about discounts,  future events or new releases please add your email address to my Newsletter sign up form below.  You can read this websites privacy policy in full here.

FREE UK DELIVERY (orders over £150)

14 DAY MONEY BACK GUARANTEE

SECURE PAYMENTS

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